Minor Home Modifications Throughout Albany and the Great Southern

Fixed-price quotations, funding-ready documentation and a consistent referral process for NDIS, Support at Home, DVA and private clients.

Need More Detail?

Download the HHM Capability Statement for full information on scope, funding pathways, documentation standards and service coverage.

Who We Work With

Harbour Home Modifications works with:

  • Occupational Therapists

  • Support Coordinators

  • Plan Managers

  • Care Managers

  • Aged Care Providers

  • Family Representatives

  • Private Clients

Why Referrers Choose HHM

  • Fixed-price, itemised quotations suitable for NDIS, Support at Home and DVA funding requirements.

  • Typical quotation turnaround within 48 hours of receiving all required information.

  • Direct collaboration with Occupational Therapists to ensure modifications are delivered as specified.

  • Consistent communication from enquiry through to completion.

  • Completion confirmation and photos provided to the referring coordinator after every job.

  • Specialisation in minor, non-structural accessibility modifications only.

  • Local owner-operated business. Ben manages every job from the first contact through to completion.

How the Referral Process Works

Step 1 Referral Received

Submit a referral by phone, email or through the referral form below.

We review the client's requirements, assessment information and funding pathway and confirm the next steps.

Step 2 Scope Review and Site Assessment

Many standard modifications can be quoted directly from an Occupational Therapist report using our schedule of rates.

Where site conditions may affect the installation approach, we arrange a site assessment to verify dimensions, substrates, access requirements and scope.

Any site visit requirements or applicable fees are discussed before attendance.

Step 3 Itemised Fixed-Price Quotation

Quotes are prepared in fixed-price, itemised format suitable for:

NDIS plan management

Support at Home AT-HM funding

DVA-funded works

Private clients

All quotations clearly identify any travel or mobilisation costs where applicable.

Step 4 Scheduling and Installation

Works are scheduled in consultation with the participant and their support network.

All modifications are completed in accordance with relevant Australian Standards, including AS1428.1 where applicable.

Step 5 Completion and Documentation

On completion, we provide:

Invoice

Completion photographs

Written confirmation of works completed

The referring Occupational Therapist, Support Coordinator or Care Manager is notified promptly.

Common Modifications

HHM specialises in minor, non-structural home modifications. The following represent the most commonly requested works.

This is not an exhaustive list.

Access and Mobility

  • Rubber threshold ramps

  • Timber ramps and platforms

  • Modular composite ramp systems with galvanised handrails

  • Handrails to existing steps (modular galvanised or stainless steel, one or both sides)

  • Threshold transitions and aluminium cover strips

Bathroom Safety

  • Grab rails and safety rails (straight, angled and drop-down)

  • Fold-down and fixed shower seats

  • Hand-held shower rails

  • Raised toilet seats

  • Toilet safety frames

  • Non-slip strips and coatings

  • Wet-area non-slip vinyl flooring

Doors and Accessways

  • Non-structural doorway widening (internal)

  • Sliding door conversions

  • Lever handle upgrades

  • Hold-open magnets

  • Door closers

  • Safety hinges

Related Works

  • Minor building repairs and remediation directly related to accessibility modifications

  • Timber repairs

  • Fixture remediation

  • Minor structural patching required to support modification works

Always site-specific and quoted on request.

For complex or non-standard modifications, contact us before submitting the referral. We can usually provide a preliminary view over the phone.

Scope of Works

HHM specialises exclusively in minor, non-structural home modifications as defined under the NDIS minor modification framework and the Support at Home AT-HM Scheme.

We do not carry out:

  • Structural building works

  • Plumbing works

  • Electrical works

  • Works requiring builder registration or building permits

Where a client's needs fall outside our scope, we will advise this clearly at the time of enquiry and assist with referral pathways where possible.

Funding Pathways

NDIS

We accept referrals for plan-managed and self-managed participants.

Quotes are itemised to support plan management and approval processes.

Please note: Harbour Home Modifications is not a registered NDIS provider. Agency-managed participants should confirm suitability with their support coordinator prior to engaging.

Support at Home AT-HM Scheme

We provide fixed-price quotations and completion documentation suitable for AT-HM funded modifications across applicable funding tiers.

DVA Rehabilitation Appliances Program

HHM can assist with home modification referrals relating to DVA-funded works. Contact us to discuss a specific referral and funding pathway.

Private Clients

Private clients are welcome and receive the same fixed-price quotation and documentation process.

About HHM

Harbour Home Modifications is owned and operated by Ben Thorn, a qualified carpenter with 20 years of experience across residential construction, commercial projects, project management and accessibility-related works.

Relevant experience includes patient safety refurbishments across multiple Perth metropolitan hospitals.

Ben holds a Diploma of Project Management and Certificate III in Carpentry and Joinery and manages every referral personally, from initial enquiry through to completion.

HHM specialises exclusively in minor, non-structural home modifications for NDIS participants, Support at Home clients, DVA clients and private clients throughout Albany and the Great Southern.

HHM operates under the NDIS Code of Conduct and the Aged Care Code of Conduct and maintains appropriate public liability insurance and documented safe work systems for occupied residential environments.

Service Area

HHM services Albany and the Great Southern region.

Zone 1 Albany

Albany CBD and suburbs within 15km

Zone 2 Near Regional

Kalgan, Elleker, Robinson, Redmond, Napier, Millbrook and surrounding areas

Zone 3 Regional

Denmark, Mount Barker, Porongurup, Kendenup and surrounding areas

Zone 4 Outer Regional

Cranbrook, Kojonup, Katanning, Gnowangerup, Tambellup, Broomehill and locations beyond 80km from Albany

Zone 1 site assessments and quotations are provided at no charge.

For projects outside Zone 1, travel and mobilisation charges may apply and will be clearly identified within quotations where applicable.

Zone 4 services are available by arrangement.

Refer a Client

Phone: 0490 030 366

Email: admin@harbourhomemods.com.au

Or complete the referral form below.

We aim to respond promptly and will advise expected assessment and quotation timeframes at the time of enquiry.

Refer a Client